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System Updates
20 January, 2021

Automatic protection against peak load on specific events or participant categories.

Now we introduce an automatic gate keeper for the Trippus registration. The gate keeper is automatically activated at a predefined threshold to protect against excessive load and to make sure other events will remain fully responsive at all times. When activated the gate keeper will keep traffic at a healthy level to guarantee an effective throughput.

Logging of user when making refunds

When making a refund for a booking, the name of the user who made the refund is logged in order notes.

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New links to Trippus Helpcenter

Link to Support in left menu at Trippus start portal and Help in event admin is now redirected to Trippus Swedish Helpcenter for Swedish users and as before to the English Helpcenter for non-Swedish users.

Other

  • Updates and bugfixes for webhooks report
  • General bug fixes, optimizations and minor updates

New Email Security Requirements Will Affect Email Delivery

Domains like Gmail, Yahoo, and AOL will implement changes in the beginning of February 2024. Stay on top of it with our new solution.
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New Guidelines.
Better Experience.

In the ever-changing world of digital communication, major email domain providers are gearing up to introduce a new set of email authentication standards requirements in February 2024. These requirements aim to enrich user experience, fortify against spam, and enhance the overall security of email communications.

To begin with, domains like Gmail, Yahoo, and AOL will implement these changes, and we anticipate more providers will follow shortly.

Your communication. Our responsibility.

Reach your intended audience with your email communication in a safe and GDPR-compliant way!

GDPR

Trippus, in collaboration with Rule Communications, ensures your event communications align with GDPR standards, prioritizing data protection and privacy to give you confidence in handling attendee information responsibly.

Safe and Reliable

Our collaboration guarantees secure and seamless email delivery, fostering a dependable connection between organizers and participants for a successful event experience.

Anti-Spam

Rules advanced anti-spam features integrated into Trippus Event Solutions offer a “certificate”, allowing you to relax that your emails reaches your audience without interference.

Let's introduce Rule. It Rules!

In line with these new email requirements, Trippus is partnering with a leading Swedish email provider. Rule is fully compliant with GDPR standards. If this interests you, please don't hesitate to reach out to your dedicated sales representative or contact us at sales@trippus.com.

This is what you got to do

If you are using noreply@event.trippus.com, we have already ensured the use of all three protocols mentioned below; these changes won’t impact you.

However, if you are using a domain other than @event.trippus.com, we strongly suggest configuring DKIM and DMARC for that domain.

What are the Email Standards?

3 key protocols to keep an eye on: SPF, DKIM and DMARC.

SPF

SPF stands for Sender Policy Framework and specifies authorized mail servers.

DKIM

DKIM is short for DomainKeys Identified Mail and it uses cryptographic signatures for sender domain authenticity.

DMARC

DMARC is an abbreviation Domain-based Message Authentication, Reporting, and Conformance and it sets policies and provides reporting mechanisms.

Ready to get started?

Getting started is easy, and we will help you do it! Please contact your contact person to get started or use the button below to email us.
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