System Updates - May

Release notes
11th May 2026

Featured updates

Digital Entrance Ticket – Apple Wallet Support

Attendees can now add their digital entrance ticket directly to Apple Wallet for a smoother check-in experience.

The ticket can be added from:

  • The event app
  • Digital badge via text message

For event admins, a new setting is now available under the Digital Ticket ticket type in the event configuration. Enabling this option activates Apple Wallet support for the event.

Note: The “Add to Wallet” button is only displayed on iOS devices.

Event App Participant List – Category Filtering

It is now possible to choose which participant categories should be displayed in the participant list in the Event App.

This gives organizers greater control over participant visibility and makes it easier to tailor the participant experience by showing only relevant attendee groups for each event.

The setting is configured directly on the participant list menu item when creating or editing it in the admin interface.

Centralized Translation Management

Admins can now manage event translations in one place through the new Translations module in the event menu.

From this module, it is possible to translate and update:

  • Category names and descriptions
  • Activity names and descriptions
  • Activity choice names
  • Accommodation information
  • Custom fields and custom field choices
  • Info pages
  • Event pages
  • Event App pages

This makes it easier and more efficient to manage multilingual events and keep translations consistent across the entire event experience.

Other improvements

This release also includes several smaller improvements, minor features, and bug fixes across the platform.

New Email Security Requirements Will Affect Email Delivery

Domains like Gmail, Yahoo, and AOL will implement changes in the beginning of February 2024. Stay on top of it with our new solution.
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New Guidelines.
Better Experience.

In the ever-changing world of digital communication, major email domain providers are gearing up to introduce a new set of email authentication standards requirements in February 2024. These requirements aim to enrich user experience, fortify against spam, and enhance the overall security of email communications.

To begin with, domains like Gmail, Yahoo, and AOL will implement these changes, and we anticipate more providers will follow shortly.

Your communication. Our responsibility.

Reach your intended audience with your email communication in a safe and GDPR-compliant way!

GDPR

Trippus, in collaboration with Rule Communications, ensures your event communications align with GDPR standards, prioritizing data protection and privacy to give you confidence in handling attendee information responsibly.

Safe and Reliable

Our collaboration guarantees secure and seamless email delivery, fostering a dependable connection between organizers and participants for a successful event experience.

Anti-Spam

Rules advanced anti-spam features integrated into Trippus Event Solutions offer a “certificate”, allowing you to relax that your emails reaches your audience without interference.

Let's introduce Rule. It Rules!

In line with these new email requirements, Trippus is partnering with a leading Swedish email provider. Rule is fully compliant with GDPR standards. If this interests you, please don't hesitate to reach out to your dedicated sales representative or contact us at sales@trippus.com.

This is what you got to do

If you are using noreply@event.trippus.com, we have already ensured the use of all three protocols mentioned below; these changes won’t impact you.

However, if you are using a domain other than @event.trippus.com, we strongly suggest configuring DKIM and DMARC for that domain.

What are the Email Standards?

3 key protocols to keep an eye on: SPF, DKIM and DMARC.

SPF

SPF stands for Sender Policy Framework and specifies authorized mail servers.

DKIM

DKIM is short for DomainKeys Identified Mail and it uses cryptographic signatures for sender domain authenticity.

DMARC

DMARC is an abbreviation Domain-based Message Authentication, Reporting, and Conformance and it sets policies and provides reporting mechanisms.

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Getting started is easy, and we will help you do it! Please contact your contact person to get started or use the button below to email us.
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